PRIVACY POLICY

PERSONAL INFORMATION PROTECTION POLICY

PRIVACY POLICY

At iFOCUS Vision, we are committed to providing our users with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our users, protecting their personal information is one of our highest priorities.

We will inform our users of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting our users’ personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our users’ personal information and allowing our users to request access to, and correction of, their personal information.

DEFINITIONS

Personal Information –means information about an identifiable individual. Personal information does not include contact information (described below).

Contact information – means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number. Contact information is not covered by this policy or PIPA.

Privacy Officer – means the individual designated responsibility for ensuring that iFOCUS Vision complies with this policy and PIPA.

POLICY 1 – COLLECTING PERSONAL INFORMATION

1.1 : Unless the purposes for collecting personal information are obvious and the user voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.

1.2 : We will only collect user information that is necessary to fulfill the following purposes:

  • To verify identity;
  • To identify user preferences;
  • To deliver requested products and services
  • To enroll the client in a program;
  • To send out association membership information;
  • To ensure a high standard of service to our users;
  • To meet regulatory requirements;
  • To contact the user (if requested) via the information provided

POLICY 2 – CONSENT

2.1 : We will obtain user consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).

2.2 : Consent can be provided directly or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and the user voluntarily provides personal information for that purpose.

2.3 : Consent may also be implied where a user is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, the marketing of new services or products, fundraising and the user does not opt-out.

2.4 : Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), users can withhold or withdraw their consent for iFOCUS Vision to use their personal information in certain ways. A users decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist the user in making the decision.

POLICY 3 – USING AND DISCLOSING PERSONAL INFORMATION

3.1 : We will only use or disclose user personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes such as:

  • To contact our users directly about products and services that may be of interest;

3.2 : We will not use or disclose user personal information for any additional purpose unless we obtain consent to do so.

POLICY 4 – RETAINING PERSONAL INFORMATION

4.1 : If we use user personal information to make a decision that directly affects the user, we will retain that personal information for at least one year so that the user has a reasonable opportunity to request access to it.

4.2 : Subject to policy 4.1, we will retain user personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.

POLICY 5 – ENSURING ACCURACY OF PERSONAL INFORMATION

5.1 : We will make reasonable efforts to ensure that user personal information is accurate and complete where it may be used to make a decision about the user or disclosed to another organization.

5.2 : Users may request correction to their personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.

POLICY 6 – SECURING PERSONAL INFORMATION

6.1 : We are committed to ensuring the security of user personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.

6.2 : The following security measures will be followed to ensure that user personal information is appropriately protected:

  • Secure transmission of data;
  • Appropriate encryption of stored data;

6.3 : We will use appropriate security measures when destroying user’s personal information such as shredding printed documents or securely erasing digital information.

6.4 : We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.

POLICY 7 – PROVIDING USERS ACCESS TO PERSONAL INFORMATION

7.1 : Users have a right to access their personal information, subject to limited exceptions.

7.2 : A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought.

7.3 : Upon request, we will also tell users how we use their personal information and to whom it has been disclosed if applicable.

7.4 : We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.

7.5 : A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform the user of the cost and request further direction from the user on whether or not we should proceed with the request.

7.6 : If a request is refused in full or in part, we will notify the user in writing, providing the reasons for refusal and the recourse available to the user.

EYE CARE SERVICES

Innovative Dry Eye Therapy with IPL and RF INMODE

 

Experience our signature treatment that leverages the power of Intense Pulsed Light (IPL) and Radiofrequency (RF), a state-of-the-art combination that targets the core issues of dry eye syndrome, bringing profound relief and a new level of ocular vitality.

Personalized Myopia Management with ACUVUE® and MiSight

 

With our bespoke myopia management programs, we anticipate and address the progression of nearsightedness using the latest scientific methodologies, aiming for superior visual outcomes.

Expert Contact Lens Fittings & Specialty Lenses

 

No matter the challenge—be it keratoconus, post-surgical recovery, or simply a need for an unconventional fit—our customized contact lens fitting service is meticulous in ensuring maximal comfort and optimal vision.

Thorough Full-Scope Eye Exams

 

Delve into the depth of eye health with our Full-Scope Eye Exams. Beyond acuity, we assess overall ocular health, screen for conditions, and ensure your eyes are at their best. Our optometry expertise means a proactive approach to your vision and eye care needs. Trust us to keep your outlook sharp and clear.

Frames & Lenses: Your Vision, Our Craftsmanship

 

Step into style and clarity with our hand-selected Frames & Lenses. Our range caters to all tastes and our precision lenses are tailored to your vision needs. Experience comfort, quality, and the perfect fit for your lifestyle, all in one sleek package. With Frames & Lenses, see the difference and look your best.

Ocular Aesthetics Tailored to You

 

Surrender yourself to our non-invasive cosmetic enhancements that honor your unique features, artfully highlighting the beauty that resides within and around your eyes.

TESTIMONIALS

Excellent
Based on 64 reviews
Kim Vy Tang
Kim Vy Tang
2024-05-06
My mom and I came in for an eye exam and Dr. Trang took great care of us! She was very informative and caring! Loved our experience here and will definitely be back!
Johnny Dinh
Johnny Dinh
2024-05-03
Absolutely thrilled with my recent visit to the clinic for an eye exam! The comprehensive testing was seamlessly integrated with contact lens selection, ensuring that everything suited my vision needs perfectly. What really stood out was the incredible variety of frames available - it felt like I could find something to match every style and preference. The staff at iFOCUS Vision was knowledgeable and genuinely attentive, making the entire process smooth and enjoyable. Highly recommend for anyone looking for eye care in Cinco Ranch Katy with plenty of options to express their personal style!
Jennifer Besa
Jennifer Besa
2024-04-26
A beautiful place with kind staff, Aneqa was so patient and sweet with me!
Zahra C
Zahra C
2024-04-23
I absolutely love this office. Dr. Nguyen is always so friendly and explains things thoroughly. My little sister just started to use Ortho-K and it was such a good decision! We didn’t know about Ortho-K initially, but Dr. Nguyen told us my sister was the perfect candidate for it. She explained the everything well, and helped us feel at ease about the whole process. My sister doesn’t wear glasses anymore, and she now puts in her Ortho-K contacts in by herself. Very easy and successful! I would highly recommend getting checked with Dr. Nguyen to see if you or your family members qualify for Ortho-K!
Jorge Castaneda
Jorge Castaneda
2024-04-19
Very friendly and knowledgeable staff. Everything was explained in detail and it was a great visit.
short tempa
short tempa
2024-04-18
This is the most honest and professional eye doctor in the Houston area! The doctors actually know what they are doing and they don't just randomly give you the wrong prescription. I have followed Dr. Tin since he started. And will be referring all my family and friends to this new location. This is a Doctor who cares and makes sure your vision is on point everytime! He made sure my vision is the same on both eyes so I don't get dizzy when wearing glasses or contacts. Some doctors just clock your eyes and write down a number. This doctor makes sure everything is on point and even so that you don't get a headache. Comfortable everytime I leave and get new lenses made! My eye doctor for the long run for sure! - Short Tempa (Houston Recording Artist and Actor on Amazon Prime TV show series "5th Ward")
Isa
Isa
2024-04-18
I’ve always had dry eye issue and I eventually gave up on wearing contact lenses due to the discomfort. Dr Trang introduced me to an in office dry eye treatment with RF and IPL. I immediately felt results and I’m finally able to wear contacts again thanks to Dr Trang!
Mat Tang
Mat Tang
2024-04-12
I really like iFOCUS Vision located in Cinco Ranch Katy. I took kids and my wife there last week and I am glad that I searched the optometrist Cinco Ranch Katy. I found iFOCUS Vision is so close by and it about 10 minutes from where I live. By the way, Doctor Nguyen really knowledgeable and cares for my family, she took time to help my wife and kids when she gave them the treatment. I highly recommend for visiting iFOCUS in Katy Texas if anyone who is looking for Dry Eye Therapy, Myopia Management, Lid Hygiene & Deep Cleaning Wipes, Ocular Aesthetics, Contact Lenses & Special Fits, Full-Scope Medical Optometry, and Comprehensive Eye Exams. I am leaving this review for the appreciation for Doctor Nguyen who helps me save money and the eyes health for my family. I hope this review helps the people who are affected eyes health would be greatly benefited from this review.
MAI H REALTY GROUP
MAI H REALTY GROUP
2024-04-03
Miss Trang rất tận tình và có tâm ,có chuyên môn cao và hiểu biết sâu ,chị đã giúp mình những thông tin rất hữu ích về chăm sóc mắt. Mắt mình đã có thể nhìn rõ lại sau nhiều năm
Taiwei Chen
Taiwei Chen
2024-03-30
I have two kids, they are 9 and 12. We moved from LA to Houston a year ago. My kids have been wearing Ortho-K lenses for two years, they started in LA and when we moved to Houston, I needed to see a Dr immediately so they can keep using the lenses and avoid any negative impact on their vision. I found Dr. Trang's clinic, IFOCUS Vision. The doctor was very professional and attentive in helping us. She explained treatment thoroughly. They are really good with follow ups. At first, they had us come in twice a week for follow ups then once a week and the visits were easy and quick. In LA they would only have us come in once every 3 months. I felt safe and understood. Dr. Trang and Juni were very understanding and mindful. The service is really good. I highly recommend seeing Dr. Trang.

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